HomeSphere’s Commitment to Our Partners and the Home Building Community
March 19, 2020
As the home building community — from builders to manufacturers — keeps an eye on COVID-19 and its impact on the industry, we want you to know that HomeSphere is committed to delivering business continuity to everyone who makes up our marketplace.
For our manufacturer partners, that means we’ll continue to help you cultivate long-term relationships with home builders with no interruption to our services. We understand your sales teams are likely unable to maintain their normal routines, including travel and meeting with builders in person. Know that HomeSphere-IQ is available from anywhere you can access the internet and has the tools to help you connect with home builders from your home office. If you need guidance on getting the most out of your platform, contact our Customer Success team at any time between 8 a.m. to 5 p.m. MST, at 800-274-2632 or firstname.lastname@example.org.
For our builder partners, this means we’ll continue to help you access and manage your rebate programs without any pause in service. If you have rebates to claim, we’ll help you earn cash back. Report your latest closings whenever you can from My HomeSphere, and contact us if you need help logging in. Once reported, you’ll receive your rebate incentives in the same bundled check you’re used to.
Your regional market specialist is also available to assist you at any time. Please contact them with questions.
For people reading this who are not our partners yet, we’re here and ready to answer any questions you have about how HomeSphere can help you connect with home builders, building product manufacturers and other key contacts in the industry.
As our CEO Glenn Renner likes to say, “Our industry is at its best when we work together to meet challenges like this.”